Frequently Asked Questions

1. Brief About Topearl Institute of Catering & Hotel Management 
As an indigenous company keen on impacting the youths in our operational area, Topearl Institute of Catering & Hotel Management organizes - from time to time - free month-long courses for youths awaiting results, in different aspects of catering. Housewives and other women who are ready to avail themselves of the opportunity in such programmes.

The primary objective of Topearl Catering is to upgrade the quality of services in the industry by providing specially groomed professionals in the various crafts and arts of Catering through well-packaged programmes designed to meet the purpose of our clients. Topearl believes that a yawning gap exists between the quality of catering services rendered to customers in Nigeria and the needs/requirements of the customers - especially in the Niger Delta. Topearl is therefore poised to fill the gap by grooming caterers that can compete with their counterparts from other parts of the world.
Topearl also aims at helping youths and housewives (both graduates and undergraduates) to become job creators by providing them with adequate skills to become entrepreneurs in their own right.

2. What are the major courses offered by Topearl Institute of Catering & Hotel Management and what are their various durations? 
Our major courses are;
>  Professional Diploma in Catering & Hotel Management – 2 Years
>  Professional Certificate in Catering & Hotel Management – 1 Year
>  Professional Specialization Certificate in Cake Baking & Decoration – 3 Months
>  Professional Specialization Certificate in Basic Cookery – 3 Months
>  Vocational Diploma in Catering & Hotel Management – 2 Years
>  Vocational Certificate in Catering & Hotel Management – 1 Year
>  Certificate of Participation (Workshops/Seminars/Conferences) – (Duration Varies)
>  National Diploma in Hospitality Management -  2 Years - (Awarded by a Polytechnic in Nigeria in Collaboration with Topearl Institute)

3. What are other major services Topearl Institute of Catering & Hotel Management offers? 
Our major services are;
> Training of Personnel in Skills Acquisition in Catering and related fields.
> Training of Personnel for catering Services in Restaurants, Hotels, Rigs & other Catering Facilities.
> Provision of Indoor and Outdoor Catering Services.
> Provision of Lodging and Accommodation in a serene Environment.
> Provision of Facilities for Hall Hire (Banquets, Reception).
> Provision of Gardens for Meetings & Receptions

4. What's Our Mission & Vision? 
The primary objective of Topearl Catering is to upgrade the quality of services in the Hospitality industry by providing specially groomed professionals in the various crafts and arts of Catering through well-packaged programmes designed to meet the purpose of our clients.

5. Where are we located? 
PORT HARCOURT, Main Campus
Topearl Institute of Catering & Hotel Management                                              Topearl Avenue, 175 Abuloma Road, Port Harcourt, Rivers State, Nigeria.

BAYELSA Campus
Along Yenegoa/Ibiama Road, Beside Zenith Bank, Yenezuegene, Yenegoa, Bayelsa State

6. When was Topearl Institute of Catering & Hotel Management established?
The Institute was set up in September 2002, to meet the needs of the Catering Industry in Rivers and Bayelsa States in particular and Nigeria in general. From offering Basic Cookery courses only, the Institute now goes in for WAHEB, City & Guilds (C&G), 7065, 7066 , and National Diploma in collaboration with a recognized Polytechnic in Nigeria.

7. Do you offer services in other territories? 
We offer services nationwide but states outskirt Rivers and Bayalsa are always on special negotiations, we advice our potential clients from the states not mentioned above to visit our contact page for useful contact information.

8. What payment methods can I use? 
We accept Cheque and cash.

9. Are your Instructors experienced?
Yes. Our Instructors have accumulated enough experience to serve in any Hospitality or Catering related market across the world

10. How do I apply for a programme in your Institution?
Visit any of our Campuses or the Institute’s website at www.topearl.net,  Click on the apply button to download the application form or contact us through any of the contact means on the contact page of our website

11. Can I start an affiliate programme with Topearl Institute? 
Yes, we do accept affiliates but must pass through a due process; we encourage you to visit the affiliate page on our website

12. How much is the Tuition Fees & what is the payment method like? 
Our tuition fees are N15, 000/Semester (Fifteen Thousand Naira per Semester/Term). We also allow student who wishes to pay total of N45,000:00 (Forty-Five Thousand Naira), one-time payment for a Session

13. Can I enrol for Part-Time or Weekend Courses? 
Yes, we offer various Part-Time and Weekend courses. We also run Short-Time and Crash courses in various areas of Catering. Please, contact us on 08023258870, 08077221264, 084901358, or email info@topearl.net for more information

14. I live outside the two states where Campuses of Topearl Institute are situated. How can I participate in any of your courses? 
We have Distance/E-Learning Centre. This is basically for people outside the states where we have our campuses and also for working class students. Practical classes are offered via Video CDs and a Tutor is assigned to communicate with on various challenges while learning. A student under this category is expected to spend few weeks in any of our Campuses for Practical Assessments. For more information, please call 08023258870, 08077221264, 084901358, or email info@topearl.net for more information

15. Do you have Workshops/Seminars/Conferences coming up soon? 
Yes, we organize various Workshops, Seminars and Conferences throughout the year. Please, visit the comprehensive Workshop Calendar on our website for details or send us an email at info@topearl.net

16. How good is your technical support? 
We have 24/7/365 technical support staff who would respond to your support request in minutes.

17. Do you have any money back guarantee or any other guarantee for your clients?
We do not have money back guarantee on any of our services. We make compensation with our products and services. With our services we have small incremental milestones where the client can see progress as payment and approval is made. This method limits the risk of the client from making huge payments and not receiving the desired service it also protects the labour of Topearl Institute.